Welcome to DnRide! By using our platform, whether as a Driver or a User (Rider), you agree to these Terms & Conditions.
1. General Terms
• DnRide provides a technology platform to connect Riders with Drivers.
• DnRide does not own vehicles or directly employ Drivers; Drivers are independent contractors.
• Both Drivers and Riders must follow local traffic and safety laws.
2. Riders (Users)
By creating a Rider account, you agree that:
• You must be at least 18 years old to book a ride.
• You must provide accurate information (name, phone, payment method).
• Fare is calculated based on base fare, distance, time, and additional charges (e.g., waiting, cancellations).
• Payment must be made through the app (cashless or cash depending on your city).
• Cancellations after a driver is assigned may incur a cancellation fee.
• You will respect the driver and vehicle. Any damage caused is your responsibility.
3. Drivers
By signing up as a Driver, you agree that:
• You must hold a valid driver’s license, insurance, and vehicle documents.
• You must pass DVM verification, background checks, and vehicle inspections.
• You must maintain a safe, clean, and roadworthy vehicle.
• You must not engage in unsafe driving, drugs, alcohol, or harassment.
• You will receive trip payments minus DnRide’s commission fee.
• You are responsible for your taxes, compliance, and expenses as an independent contractor.
4. Safety & Compliance
• Both Riders and Drivers must follow traffic rules and community guidelines.
• DnRide enforces a zero-tolerance policy for violence, harassment, discrimination, and unsafe behavior.
• Emergency support is available in-app for urgent safety issues.
5. Cancellations & Refunds
• Riders may cancel before a driver is dispatched.
• A cancellation fee applies once a driver is assigned.
• Refunds, if applicable, are processed via in-app support.
6. Liability
• DnRide is a platform provider and does not directly control Drivers.
• The company is not liable for delays, accidents, or events outside its control.
• Riders and Drivers are responsible for their actions during a trip.
7. Account Suspension
• DnRide may suspend or terminate any account (Driver or Rider) for:
• Fraud
• Abuse
• Safety violations
• Non-compliance with these terms
8. Privacy
• All personal and trip data is protected under the DnRide Privacy Policy.
• Location data may be collected for trip tracking, safety, and support.
9. Updates to Terms
• DnRide may revise these terms at any time.
• Continued use of the platform means acceptance of the new terms.
📌 By using DnRide as a Rider or Driver, you confirm that you have read, understood, and agreed to these Terms & Conditions.